• Home Instead Senior Care
  • $53,600.00 -71,380.00/year*
  • Sunnyvale, CA
  • Healthcare - Nursing
  • Full-Time
  • 585 Worley Ave

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Primary Responsibilities:
  • Take service inquires over the phone explaining our services
  • Conduct care consultations with prospective clients
  • Meet and or exceed targeted conversion & closing rates
  • Conduct Skills section of New Hire Orientation for CAREGivers
  • Conduct Skills training/checklist for all CAREGivers
  • Perform 90 day CAREGiver Evaluations
  • Assist in annual CAREGiver reviews and competency checks
  • Conduct ongoing CAREGiver training by teaching and coming up with new topics and material
  • Develop and maintain positive relationships with all clients through quality assurance (QA) visits, phone calls, cards, and special events
  • Conduct QA visits with clients in person every 90 days
  • Create care plans for all new clients
  • Provide oversight and monitor care plans for all Clients
  • Conduct follow up as necessary
  • Monitor, mediate, and log both client and CAREGiver activity and follow up on the CAREGiver assignments and client services
  • Counsel CAREGivers on quality assurance concerns after visiting clients
  • Conduct client/CAREGiver introductions as scheduled
  • Assist in annual CAREGiver reviews and competency checks
  • Enter and maintain accurate client and CAREGiver records in Clearcare
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
Secondary Responsibilities:
  • Correspond with clients on holidays and birthdays
  • Participate in CAREGiver meetings
  • Perform any and all other functions and responsibilities deemed necessary
Education/Experience Requirements:
  • LVN or RN State License
  • Public Health Knowledge
  • Must possess a valid driver s license
Supervisory Responsibilities:
  • This position will be responsible for overseeing all of the functions performed by the CAREGivers.
Knowledge, Skills and Abilities:
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Knowledge of the senior care industry
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to organize and prioritize daily, monthly and yearly work
  • Ability to establish good working relationships with management, colleagues, franchise owners and their staff
  • Ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Ability to be in the car for long periods of time, commuting within our territory on a daily basis
  • Ability to present a professional appearance and demeanor
  • Ability to operate office equipment
  • Must be patient and congenial on the telephone
  • Must have computer skills and be proficient in Word and Excel
  • Ability to work evenings or weekends as required
  • Ability to perform duties in a professional office setting
Please submit your resume and tell us why you are interested in working for Home Instead Senior Care

Each Home Instead franchise is independently owned and operated.

Associated topics: lead, licensed, licensed practical, licensed vocational, lpn, lvn lpn, med, nurse iii, practical nurse lpn, vocational

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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