• Eurofins
  • $73,020.00 -105,150.00/year*
  • Louisville, KY
  • Healthcare - Physician
  • Full-Time
  • 1401 Brick Alley

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Eurofins MWG Operon LLC, a Eurofins Genomics company, is a member of the Eurofins Group with major offices and production facilities in the United States, Europe, and Asia, is an international provider of DNA sequencing services, DNA synthesis products, and bioinformatic services for academic and industrial research. The company's strengths are its strong customer orientation, fast service and high quality products including a series of advanced oligonucleotide design tools.

Eurofins is searching for a Genomics Specialist I in Louisville, KY.

Genomics Specialist I responsibilities include, but are not limited to, the following :

Respond to customer inquiries in timely, courteous and helpful manner

Be proficient with all internal information systems and website

Represent customer's voice within our organization

Handle all suggestions and complaints with intent to continually improve our level of service and customer experience

Learn basic troubleshooting measures for most frequently used product applications

Share our product portfolio and pricing options with customers to maximize cross-selling opportunities and customer benefits

Recognize opportunity for and initiate change

Support field sales representatives with customer opportunities

Improve customer retention through value-added services, incentives, and proactive communication

Create a superior customer experience with every customer, every time

The ideal candidate would possess :

Computer proficiency: Microsoft Office Suite - particularly Excel and Outlook

Professional verbal and written communication skills

Detail-oriented multitasker

Demonstration of sound judgment

Ability to work under pressure, with deadlines, and prioritize

Basic Minimum Qualifications :

High school diploma (Associates or Bachelor's Degree in Life Science field (e.g. Biology); sufficient experience or demonstrated ability to learn technical concepts considered in lieu of 4 year degree)

Customer service experience (1-2 years)

Authorization to work in the United States indefinitely without restriction or sponsorship

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Louisville, Kentucky are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com .

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Associated topics: amp, anatomic, companion, diagnostics, forensic, hematopathologist, investigative, lab, pth, research

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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